Businesses... you will save up to 60% in your telecom expense over standard hosted PBX and up to 35% over most other Internet VoIP companies, when you choose Necom.Net

Visual Call Reports

Review and monitor calls on your PBX.

Real-Time Reporting

An important step in making a VoIP PBX work for your business is measuring and understanding the trends of your call traffic. By knowing when you experience high or low activity, you can better configure your call distribution settings or call queues to minimize hold times and produce a greater experience for your callers.

Necom’s WebLINK Internet Control Panel lets you generate visual call reports to help analyze your call traffic over a period of time. Custom options allow you to filter by date range, time of day, extension, or the phone number dialed. Data can be easily sorted by points of interest, such as the caller’s phone number, or can be exported as a spreadsheet for further review.

View Live PBX Status

One of the main advantages of business VoIP technology is, “presence.” This feature gives PBX system administrators the ability to view which employees are logged into a VoIP phone on the system and which are currently on a call, regardless of their location. Employees working from remote are connected seamlessly with your central office in a single live status report.

The WebLINK Internet Control Panel gives you access to this type of real-time reporting, with added options to sort and filter your view. WebLINK also lets you listen in on any call that is in-progress. This feature is transparent to all parties on the call, so you can hear what is being said without interrupting the conversation.